SAP Knowledge Base Article - Public

2254726 - Process Tab is not Available for a User - Onboarding

Symptom

Process tab is not available for a user

Unable to start Onboarding Process Manually

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Logon to Onboarding
  2. Process Tab is not available

Cause

Configuration issue

Resolution

  1. Navigate to Super Admin
  2. Processes
  3. Select your Process
  4. Check that the Start Control is not Empty
  5. If empty, please select "Standard_OnboardingStartControl".  
  6. PS: Please do not change the "Start Control" property for standard processes.
  7. If your user still does not see "Process" tab Navigate to  Onboarding
  8. Security
  9. Groups
  10. Find the group associated with the users
  11. Select it and choose Assign on the Navigation
  12. Select the process you desire
  13. Grant the user Activity Step Permission of the first step
  14. Grant the user WQ Monitoring Step Permissions of the first step

SAP Note: HR Managers do not have permissions to start the process manually in the system hence the Process Tab will not be available to them.

Keywords

Process Tab, Manual Process, Onboarding, Custom Process, Standard Process, Unable to start Onboarding Process Manually , KBA , LOD-SF-OBD-ONB , Onboarding Core , Problem

Product

SAP SuccessFactors Onboarding all versions