2253298 - LMS: AICC Wrapper Text Does Not Show Up

SAP Knowledge Base Article - Public

2253298 - LMS: AICC Wrapper Text Does Not Show Up

Symptom

The AICC wrapper text LMS does not show up on the user side. Instead, only the agree/disagree buttons are being displayed.

Environment

SuccessFactors Learning Management System - LMS

Cause

The AICC wrapper text is being displayed by the LMS but since some BizX color schemes are white, the wrapper text is not readable to the user because it is also white by default.

Resolution

There are 2 ways to circumvent this situation:

  1.  Change the color scheme of your BizX system.
  2.  Use HTML tags in the "Confirmation Text:" field of the AICC Wrapper Settings to specifically change the text color.

*You may consult your SF account representative or the BizX support team for instructions on how to change the color scheme. Or your may insert HTML color codes in the "Confirmation Text:" field (System Admin >> Configuration >> Global Variables >> AICC Wrapper Settings) - more information can be found on the following site: http://html-color-codes.info/

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508

Attachments

CS-AICCWrapper_ConfirmationText.png