SAP Knowledge Base Article - Public

2253203 - Organization Dashboard doesn't display data even though data is populated

Symptom

Organization Dashboard doesn't display data even though data is populated in the system

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Cause

  • The reason why this may happen is that there would be no temporary saved data form which Dashboard is populated.
  • There is an APM Job called Refresh Org Dashboard Data which should run on regular intervals so as to refresh the data in Dashboard.

Resolution


To access this APM job, navigate to System Admin > Automatic Processes >Refresh Org Dashboard Data and then schedule this job.

Once this is completed successfully, the Dashboard will show data if there is data to display.

Refresh Org Dashboard.jpg

Keywords

Organization Dashboard, Refresh Org Dashboard Data , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS-IMP , Issue , Problem

Product

SAP SuccessFactors Learning all versions