2252839 - Delete a Product Category or Sub Category

SAP Knowledge Base Article - Public

2252839 - Delete a Product Category or Sub Category

Symptom

You are not able to delete a Product Category once it is created.

Environment

SAP Hybris Cloud for Customer

Reproducing the Issue

  1. Go to Products work center
  2. Go to Product Categories view

We see that there is a Product Category with no Products Added in it and yet the Delete option is grayed out.

Cause

The Root Category can never be deleted.

Resolution

This is the expected system behavior.

Note:

1. The sub categories can be deleted only when the Product Assignment Indicator is unchecked.

2. If the indicator was checked to true in the past, and there are some existing Products, then this indicator cannot be set to false.

    The user then has to go to each of these Products and change the Product Category Assignment.

3. If there are existing open documents (Sales Order, etc.) that already contain this Product, then this might cause data inconsistency.

4. Delete action is available only for single selection and not on multiple Product Categories. 
    The toggle option is provided by RUI Framework. This does not mean that rows in any OWL should be multi-selectable.

See Also

1576686 - Is it Possible to Delete or Rename a Product Category Hierarchy?

Keywords

KBA , product category hierarchy? , product category , LOD-LE-PRD-PRD , Product + Product Category Hierarchy , How To

Product

SAP Cloud for Customer 1511 ; SAP HYBRIS C4C 1705 ; SAP HYBRIS C4C 1802 ; SAP HYBRIS C4C 1805 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL. PLATFORM 1305 ; SAP LE APPL. PLATFORM 1308 ; SAP LE APPL. PLATFORM 1311 ; SAP LE APPL. PLATFORM 1402 ; SAP LE APPL. PLATFORM 1405 ; SAP LE APPL. PLATFORM 1408 ; SAP LE APPL. PLATFORM 1411 ; SAP LE APPL. PLATFORM 1502 ; SAP LE APPL. PLATFORM 1505 ; SAP LE APPL. PLATFORM 1508 ; SAP LE APPL. PLATFORM 1511 ; SAP LE APPL. PLATFORM 1602 ; SAP LE APPL. PLATFORM 1605 ; SAP LE APPL.PLATFORM 1708 ; SAP LE APPLICATIONPLATFORM 1.0 ; SAP LE APPLICATIONPLATFORM 1.5 ; SAP LE APPLICATIONPLATFORM 2.0