SAP Knowledge Base Article - Public

2252659 - A Tile-Based Dashboard is not available to the creator or more users


You have created a Tile-Based Dashboard however it is not available from the Dashboards portlet drop-down list.

With the current system behaviour a Tile-Based Dashboard must be Shared with a user, including the creator, in order for that dashboard to be available for use by that user.


  • SAP SuccessFactors HCM Core
  • Dashboards
  • YouCalc Tile


The system behaviour will be changed with the 1711 release.

In fact, there will be no need for the Admins to share the dashboard first with themselves in order to run the Dasboards as they'll be able to run all Dashboards.

In the meantime, the following workaround can be applied to run the Dashboards. You can share a Tile-Based Dashboard as follow:

  1. Navigate to Admin Center
  2. Reports and Analytics
  3. Manage Dashboards
  4. Manage Tile-Based Dashboards
  5. Click the icon with users (on the far right of the page) for the dashboard that you want to share
    • Share dashboard.png
  6. The Dashboard can be shared with one or more individual users by searching for a user First and Last name, or using Advanced Search or Dynamic Group search.

Note: A user can have access to a tile-based dashboard, but not have the privileges to see all the tiles in the dashboard. Each tile has a permission which is set in Manage Permission Roles (if using RBP) under reporting permissions.

See Also

You can check the Sharing a Tile-Based Dashboard document from the Help Portal for further details.


Dashbord Reports, share , KBA , LOD-SF-ANA-DSH , Dashboard and YouCalc , How To


SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708