SAP Knowledge Base Article - Public

2252061 - No Option to Revise Item In "Actions" Menu

Symptom

The "Revise" option is not visible in the "Actions" menu of an Item Record

Environment

SAP SuccessFactors Learning Management System - LMS

Reproducing the Issue

  1. Logon to LMS Admin
  2. Navigate to Learning > Item
  3. Search for an Item
  4. Open the Item and note that "Revise" is not available in the Actions menu
    ReviseAction.jpg

Cause

This can be caused by 2 reasons:

  • The Item was revised but was not Productionized (made production ready)
  • The Item record being viewed already has a revision 

Resolution

How to make an Item Production Ready:

  1. Go to the item in question and click on the "Productionize" action
    Revise_Productionize.jpg

  2. Follow the productionize wizard
  3. Run the background job to apply the changes

Make sure you are viewing the latest revision of an Item in order to be able to revise it again:

  1. Navigate to Learning > Items
  2. Search for Item ID
  3. Set criteria to display both active and not active Items
  4. Select the latest revision of the Item

Keywords

SF SuccessFactors LMS Learning revise revision item productionize make product ready missing gone display show appear , KBA , LOD-SF-LMS-ITE , LMS Items , Problem

Product

SAP SuccessFactors Learning 1511 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508

Attachments

CS-ActionsMenu.png
CS-ProductionizeWizard.png