2252037 - SuccessFactors: CompoundEmployee API does not fetch Work Permit Information post b1511 release

SAP Knowledge Base Article - Public

2252037 - SuccessFactors: CompoundEmployee API does not fetch Work Permit Information post b1511 release

Symptom

After the b1511 release, the CompoundEmployee API Supports "Work Permit".
However, you are unable to see the "Work Permit" data returned in the CompoundEmployee XML.

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Cause

There could be two reasons:

1. The "Performance Improved XML Rendering" option is not enabled in the backend (Provisioning)

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2. The above is enabled and you still don't see the "Work Permit" information, you are looking for the Work Permit Information under the wrong label.

Resolution

1. If the "Performance Improved XML Rendering" option is not enabled, kindly enable it.

(a) In case you don't have access to provisioning, please create a Support Incident requesting for the above to be enabled.

 

2. It is important to note that the "Work Permit" information is returned under the "personal_documents_information" label, for this is the label that would return "Work Permit" records.

Keywords

KBA , LOD-SF-INT-EC , EC SF API/OData Entities , Problem

Product

SAP SuccessFactors HCM Core 1511