2251667 - Two Step Mention Process Not Available Within Objects While Posting Feed Update

SAP Knowledge Base Article - Public

2251667 - Two Step Mention Process Not Available Within Objects While Posting Feed Update

Symptom

Two Step mention process not available within Objects while posting Feed Update.

What Is Two Step Mention Process

While replying to a post , the symbol "@" can be used for completion of the reply in two steps.

  • The first step generates the list of Object Types that can be selected (For example Employee, Account,Appointments etc..)
  • The second step populates the name of the relevant Object to be selected for the Object Type selected in first step.

Reproducing the Issue

For example, Let us take Sales Lead.

  1. Go to Sales Work Center View
  2. Select Sales Lead View
  3. Open any Sales Lead
  4. Under the Header section click on Post Update Icon
  5. By using the @ mention symbol you can notice the system doesn't show Two Step process

 

Cause

This is an expected system behavior.

Resolution

Currently Two Step process feature is available only in Main Feed Workcenter view.This feature will be available also for other objects in future release.

Keywords

KBA , SRD-CC-FED , Feeds , How To

Product

SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL. PLATFORM 1508 ; SAP LE APPL. PLATFORM 1511 ; SAP LE APPL. PLATFORM 1602 ; SAP LE APPL.PLATFORM 1708