SAP Knowledge Base Article - Public

2251425 - How to Confirm User Sync was Successful

Symptom

  • Cannot locate Users from User Sync report
  • How to confirm user sync loaded successfully in Onboarding

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Onboarding

Resolution

Use the Audit Trail in Onboarding to confirm if Sync jobs were successfully loaded:

  1. Settings > Audit Trail
  2. Select the Date
  3. Type = "BLANK FIELD"
  4. Event Code = INTEGRATION
  5. Click Apply Filter
    You should see:
  6. INTEGRATION_PROC for when the process has started
  7. INTEGRATION_PROC for every 10,000 records loaded successfully
  8. INTEGRATION_FAIL if records failed to load.
  9. INTEGRATION_PROC upon completion of the Integration Process

    2015-11-30_Audit Trail.png
  10. To view the number of records that processed, double-click the INTEGRATION_PROC

    2015-11-30_Audit Trail_sucess.png
  11. To view the number of Failed records, double-click INTEGRATION_FAIL

    2015-11-30_Integration fail.png

Keywords

User Sync, INTEGRATION_PROC, INTEGRATION_FAIL , KBA , LOD-SF-OBD , Onboarding , How To

Product

SAP SuccessFactors Onboarding all versions