SAP Knowledge Base Article - Public

2250862 - "No screen exists" error in Document Generation (DocumentGenerationConfigUICheck)

Symptom

  • When navigating to manage document template page I get an error
    • "No screen exists for this object type; contact your system administrator to resolve this issue"
  • DocumentGenerationConfigUICheck

Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central

Reproducing the Issue

  1. Go to Navigate to Admin Center
  2. Go to Manage Document Template
  3. Select Document Generation Template
  4. Below error appears
    • "No screen exists for this object type; contact your system administrator to resolve this issue."
      No screen exists.png 

Cause

Document Generation Screen Look Up is not added in Manage Data or screen id inside 'Document Generation Template' is empty.

Resolution

  1. Ensure you have downloaded one of the available Config UI's for Document Generation, from the SuccessStore. See the Implementation Handbook for details
  2. Pre-delivered Configuration UI screens provided by the Product Management team are available in the Success Store.
  3. Import them using 'Import and Export Data" admin tool.
    success store.png
  4. Assign the Config UI to the "Document Generation Screen Look Up" object in Manage Data. See the Implementation Handbook for details
  5. Go to Admin Center
  6. Go to Manage Data
  7. Create New -> Document Generation Screen Look Up
  8. In the "Object Type" drop down select "Document Generation Template"
  9. In the "Screen ID" select an existing screen id (imported via Success Store).
  10. Click "Save"
    Saved.png
  11. In case it is empty, Go to Admin Center-> Manage Configuration UI -> Create New-> Provide a name for "Id" -> "Select Base Object" select "Document Generation Template". -> Click on Save.
    manage config UI.png
  12. Enter this ID to the Screen Id of Document Generation Screen Look up. Default name of the UI is "DocumentGenerationOverviewConfigUIMeta".

Important Notes:

  • If the template is created via Manage Data prior to configuring and setting up the Document Generation feature
    • The Created document will display in the wrong format and may display HTML formatting if used for custom email notification templates
    • This is not a supported method of creating the document generation template

See Also

2230089 - Document Generation: Error while importing screen look up file from Success Store

Keywords

Employee Central V2, Document Generation, No screen exists,  No screen exists for this object type; contact your system administrator to resolve this issue, DocumentGenerationConfigUICheck, EmpCentrl, success factors, SF EC, SFEC, Doc Gen, error, html format , KBA , document_generation , error_no_screen_exists , successfactors , employee central , LOD-SF-EC-DOC , Document Generation , Problem

Product

SAP SuccessFactors HCM Core all versions