SAP Knowledge Base Article - Public

2250811 - Candidate Profile - Country Specific fields not working when the recruiter adds a new candidate via Add Candidate functionality

Symptom

Permissions for country specific fields for the candidate profile have been given and this works when the candidate creates the profile themselves.

However when a recruiting user who has access to the Candidate Search functionality adds a new candidate manually i.e., via Add Candidate functionality the country specific fields do not appear in the candidate profile.

Environment

SuccessFactors BizX - Recruiting Management(RCM)

Cause

When manually adding a candidate, this is the only time the recruiter has the option to add values to necessary fields without having being given "write" permissions to those fields i.e., it ignores all permissions and displays all the fields from the template.

If the recruiting user has no write permissions to the candidate profile, this is the only opportunity for them to input data into the record.

The recruiter has to fill in only fields applicable for the candidates country based on his discretion. The system at this point will not stop the recruiter from entering the details.

Resolution

This is an Expected behavior. So if the recruiting user has added a candidate manually and has not filled in the country specific fields, then the system will still allow the candidate profile to be created.

Keywords

Country specific fields Add candidate Manually add candidate , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions