2250478 - Unable to Export report to PowerPoint (PPT) when using MS Office 2010 Onwards

SAP Knowledge Base Article - Public

2250478 - Unable to Export report to PowerPoint (PPT) when using MS Office 2010 Onwards

Symptom

When exporting an Ad Hoc report, in PPT format, Microsoft PowerPoint prompts that file is damaged and needs to be repaired however after reparation an additional message shows.

For this example, the following message pops up:

PowerPoint found a problem with content in C:User\.....\reportXYZsdfsdfsdf5346s5d4fs.ppt

PowerPoint can attempt to repair the presentation. If you trust the source of this presentation, click Repair.

After you click Repair, the following message pops up: Sorry, PowerPoint can’t read C:User\.....\reportXYZsdfsdfsdf5346s5d4fs.ppt

Note: the issue occurs on with the MS Office 2010 and 2013 version.

Environment

  • SuccessFactors HCM Core
  • Ad Hoc report, Export PPT, PowerPoint
  • Online Report Designer

Reproducing the Issue

  1. Login to the instance
  2. Analytics - Reporting – Ad Hoc reports
  3. Select the desired report and either export to PPT or Run the report then Export to PPT
  4. For this example, the following message pops up:
    • PowerPoint found a problem with content in C:User\.....\reportXYZsdfsdfsdf5346s5d4fs.ppt
    • PowerPoint can attempt to repair the presentation
    • If you trust the source of this presentation, click Repair.
  5. After you click Repair, the following message pops up
    • Sorry, PowerPoint can’t read C:User\.....\reportXYZsdfsdfsdf5346s5d4fs.ppt

Cause

The system behaviour is caused by Office 2010 and 2013 compatibility issue.

Resolution

The system behaviour is caused by Office 2010 onwards compatibility issue. In fact, the issue doesn't occur with the MS Office 2007 version.

This article is to confirm that as per the current product design, the option to export Adhoc report to PPT (.pptx) format is considered as an enhancement request.

Could you please submit your enhancement request in our "Influencing the SuccessFactors Roadmap" portal.

Please note our Product Managers monitor enhancements request submitted by customers in our portal "Influencing the SuccessFactors Roadmap". ( the support teams do not have the ability to process or affect future product feature enhancements )

For more information on how to do so, please refer to the following article: 2090228 - How to submit enhancement requests for SAP SuccessFactors products

Keywords

Adhoc Export to PPT, Export Table Report to PPT, Cannot export Report to PowerPoint , KBA , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , Problem

Product

SAP SuccessFactors HCM Core all versions