SAP Knowledge Base Article - Public

2250244 - Mail Queue - Audit Trail options missing from the Settings tab - Onboarding.

Symptom

  • Unable to view the Audit Trail and Mail queue options.
  • Cannot check the emails and Audit trail of candidates.

   Mail queue missing.JPG

Environment

  • Onboarding - All verisons.

Cause

  1. Customer did not provide the right permissions for HR Administrator role.

Resolution

  • Make sure to provide the right permissions within the role.
  • Navigate to Security - Groups - HR Administrator - Edit - Other Properties.

   Mail queue - Audit.JPG

Keywords

Audit trail missing, Mail queue.
 
, KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions