SAP Knowledge Base Article - Public

2250189 - Required Completion Status box not functioning-LMS

Symptom

When we try to create a new program, the required completion status box drop down is not functioning.

Environment

SuccessFactors Learning

Reproducing the Issue

->Go to Learning-Programs-Add New . The completion status drop down does not have any values as per the screen shot below:

Completion statusdrop down.PNG

Cause

The cause of this issue is that there is no Completion status in the References with the Item type - Program(SYSTEM_PROGRAM_ENTITY).

The resolution would be to add the completion status with Item type - Program(SYSTEM_PROGRAM_ENTITY).

Resolution

The resolution is to navigate to References->Learning->Completion Status and click on  Add new for a new Completion status with Item type Program(SYSTEM_PROGRAM_ENTITY). Screen shot below:

CompStatus.PNG

 

Once this is added when we navigate to Programs and click on Add new the Completion status drop down will show the newly added completion status under references with the Item type - Program(SYSTEM_PROGRAM_ENTITY).

Keywords

Completion status for programs , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508