Symptom
This article describes which changes can be completed by Cloud Product Support via Software Change Request, and which changes should be completed by Implementation Partners for Performance Management and 360 Multi-Rater Templates.
Important Note to Customers:
- Software change requests should not be initiated via the Chat Channel.
- If a supported XML change request is required, please follow the process outlined below under "To submit a software change request" to create a support ticket and fill out the required information.
If you would like to have all Performance Management changes available from Manage Templates, please upvote the following idea in Customer Influence: Possibilty to see/edit XML code of templates
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Environment
- SAP SuccessFactors Performance Management
- SAP SuccessFactors 360 Multi-Rater
Product
Keywords
SF, Success Factors, SuccessFactors, PMGM, PM, MTR, multi-rater, multirater, 360, GM, XML changes, software, manage templates, objective details, achievements, form template settings, not supported , KBA , LOD-SF-PM-SCR , Software Changes, Services, Provisioning etc. , LOD-SF-MTR-SCR , Software Change Requests, Services, Provisioning , How To
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