Customer gets an error while saving national id.
Employee Central - National ID
Reproducing the Issue
- Search for Employee
- Go to Personal Information and Edit National ID
- Select Hong Kong for country and select Identification Number 1 for National ID Type. Enter the number based on the format for eg. A123456(Z).
- Click on Save and the error :
"1.Please enter a valid Identification Number 1. You should use the format ANNNNNN(X)." will appear.
5. The national id format in CSF Succession Data model is as below:
This error arises due to the display format being wrong
Change the display format to be ANNNNNNX instead, as it is stated in the Hong Kong section of the Country Specific Handbook. There are 2 formats available for HKID. They are as below:
- Format ANNNNNNX:
- Format AANNNNNNX:
National ID, Hong Kong, Error While Saving Hong Kong National ID , KBA , LOD-SF-EC-LOC , Localization & Country Specifics , Problem