SAP Knowledge Base Article - Public

2249512 - Error While Saving National ID for Hong Kong

Symptom

Customer gets an error while saving national id.

Environment

Employee Central - National ID

Reproducing the Issue

  1. Search for Employee
  2. Go to Personal Information and Edit National ID
  3. Select Hong Kong for country and select Identification Number 1 for National ID Type. Enter the number based on the format for eg. A123456(Z).
  4. Click on Save and the error :

            "1.Please enter a valid Identification Number 1. You should use the format ANNNNNN(X)." will appear.

HKG ID.png

       5. The national id format in CSF Succession Data model is as below:

SAVE2png.png

Cause

This error arises due to the display format being wrong

Resolution

Change the display format to be ANNNNNNX instead, as it is stated in the Hong Kong section of the Country Specific Handbook. There are 2 formats available for HKID. They are as below:

  1. Format ANNNNNNX:
    NID1.png
  2. Format AANNNNNNX:
    NID2.png

 

Keywords

National ID, Hong Kong, Error While Saving Hong Kong National ID , KBA , LOD-SF-EC-LOC , Localization & Country Specifics , Problem

Product

SAP SuccessFactors HCM Core all versions