SAP Knowledge Base Article - Public

2249230 - "SKIP" button in the approval process - "Please select at least one learning request for approval or denial"

Symptom

  • Skip button does not work in the LMS approval process. How does the Skip button in the approval process work.
  • When clicking on  the Skip button in the Approvals page and clicking next, a validation error is generated "Please select at least one learning request for approval or denial"


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Skip_error.JPG

 

Environment

SAP SuccessFactors Learning Management System

Cause

  • The display of the Skip button does not convey the approval or denial process.
  • The Skip button is used to skip a request when there have multiple approval requests. In other words, if there are two or more approval requests, for e.g. for user A and B, and the admin would like to only approve or deny a request for user A at the moment, and for B at some later point of time, then use the Skip button against B.
  • In the below scenario screenshot, the SKIP button functionality is properly demonstrated:

    Correct_scenario.JPG

Resolution

The Skip button is used for skipping approval process/processes for users, when there are multiple approval request and the admin would like to approve or deny their requests at a later point:

INCORRECT SCENARIO CORRECT SCENARIO
Skip_error.JPG Correct_scenario.JPG

Keywords

SF, success factors, approval process, skip button, validation error select at least , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions