1. One particular manager tries to access Performance forms of his subordinates via inbox or To Do list.
2. Error received:
Warning! Your request has not been processed successfully. Please try again.
If the problem persists, please contact client support and provide the event code and the server timestamp below.
900-001-6 Fri Sep 04 10:06:37 EDT 2015 Release build b1505.826497 (826497) - 1/PC4BCF38
1. The managers status may be "Paid LOA or unpaid LOA" (LOA:Leave of Absence).
2. Check the status of the manager under Admin tools>Manage users.
3.Reson: Target - Users for Performance Review Plan group in the Manage Permission Groups excludes the users with the employee status of “Paid LOA, Unpaid LOA, N/A, and inactive
1. Change the status of the manager to active.
2.Reassign subordinates to another manager.
KBA , LOD-SF-PM , Performance Management , Problem