SAP Knowledge Base Article - Public

2248775 - Error: 900-001-6 Your request has not been processed successfully when one manager tries to access PM forms-Performance Management

Symptom

1. One particular manager tries to access Performance forms of his subordinates via inbox or To Do list.

2. Error received:

 

Warning! Your request has not been processed successfully. Please try again.

 

If the problem persists, please contact client support and provide the event code and the server timestamp below.

 

900-001-6 Fri Sep 04 10:06:37 EDT 2015 Release build b1505.826497 (826497) - 1/PC4BCF38

 

Environment

 Performance Management

 Platform

Cause

1. The managers status may be "Paid LOA or unpaid LOA" (LOA:Leave of Absence).

2. Check the status of the manager under Admin tools>Manage users.

3.Reson: Target - Users for Performance Review Plan group in the Manage Permission Groups excludes the users with the employee status of “Paid LOA, Unpaid LOA, N/A, and inactive

Resolution

1. Change the status of the manager to active.

2.Reassign subordinates to another manager.

Keywords

KBA , LOD-SF-PM , Performance Management , Problem

Product

SAP SuccessFactors HCM Suite all versions