2248739 - Error:Error: 900-001-6 Your request has not been processed successfully when employee tries to access PM forms-Performance Management

SAP Knowledge Base Article - Public

2248739 - Error:Error: 900-001-6 Your request has not been processed successfully when employee tries to access PM forms-Performance Management

Symptom

1. Employee receives error when he tries to open the form via his Inbox or via his To -Do List.

2.Error:

 

Warning! Your request has not been processed successfully. Please try again.

 

If the problem persists, please contact client support and provide the event code and the server timestamp below.

 

900-001-6 Fri Sep 04 10:06:37 EDT 2015 Release build b1505.826497 (826497) - 1/PC4BCF38

 

Environment

Performance Management

Cause

1. Check if the form template has a Performance Potential Summary section.

2.If yes, check for the How vs what configuration by going under Admin tools> Matrix Grid Report How vs What.

3. Each axis must contain a competency or objective scale and not a custom scale

Resolution

1.Link the competency and objective to the X and Y axis of the How vs What matrix

Keywords

KBA , LOD-SF-PM , Performance Management , Problem

Product

SAP SuccessFactors HCM Core all versions