SAP Knowledge Base Article - Public

2248541 - Additional documents are not forwarded when application is forwarded to job req - Recruiting

Symptom

When we forward applications to other job requisitions, additional documents that the candidates attached are not forwarded with the application.

Environment

SAP SuccessFactors BizX - Recruiting Management (RCM)

Reproducing the Issue

1) Modify the Application XML with the following code:

<field-definition id="custAttachment1" type="multiattachmentselection" required="false" custom="true" public="true" readOnly="false" anonymize="true" forward-intact="true">
  <field-label mime-type="text-plain"><![CDATA[Additional Documents: ]]></field-label>
  <field-label mime-type="text-plain" lang="de_DE"><![CDATA[sonstige Dokumente ]]></field-label>
  <field-description><![CDATA[]]></field-description>
  <field-description lang="de_DE"><![CDATA[]]></field-description>
  </field-definition>

2) Also, make sure that the option Enable forwarding with application data intact is enabled. This is found in:
 [Admin Tools> Manage Recruiting Settings> Applicant Profile Setting].

Applicant Profile Settings.jpg

 

3) Now, forward the Application to another Requisition.

Forward.jpg

 

4) The forwarded requisition will not have the attachments in Additional Documents as shown:

Forwarded.jpg

 

 

Cause

If the field ID is configured as "multiattachmentselection" in the Application XML, you will not be able to see the attachments (which are attached by candidates) when the application is forwarded to other requisition.

Resolution

The field type should be "multiattachment" in the Application XML for the attachments to be forwarded.
Once the correction is done, candidates will no longer be able to attach the documents on their application and only the Recruiters can attach the documents in the application and forward the application.

XML Code :

<field-definition id="custAttachment1" type="multiattachment" required="false" custom="true" public="true" readOnly="false" anonymize="true" forward-intact="true">
  <field-label mime-type="text-plain"><![CDATA[Additional Documents: ]]></field-label>
  <field-label mime-type="text-plain" lang="de_DE"><![CDATA[sonstige Dokumente ]]></field-label>
  <field-description><![CDATA[]]></field-description>
  <field-description lang="de_DE"><![CDATA[]]></field-description>
  </field-definition>

Keywords

Multiattachment, Multiattachmentselection, Additional Documents , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , How To

Product

SAP SuccessFactors Recruiting all versions