2248335 - Error - An Error has occurred (when navigating to reference files - corporate structure) - ONBOARDING

SAP Knowledge Base Article - Public

2248335 - Error - An Error has occurred (when navigating to reference files - corporate structure) - ONBOARDING

Symptom

  • Timestamp Error while navigating to Corporate Structure in Onboarding.

      Corp - timestamp.JPG

 

Environment

  • All Onboarding versions.

Reproducing the Issue

  1. Login to Onboarding.
  2. Naviagte to Reference - Corporate Structure - You will see the timestamp error.

 

Cause

  • Incorrect field definition in the Level Properties in Super Admin.
  • Default fields present in the level properties were created again.

Resolution

  1. Level properties are defined in the SuperAdmin.
  2. Client ID and Name are fileds that are present by default in the level properties. They should not be created again
  3. If created, timestamp error will be displayed.
  4. We must delete recurring fields.

    Level properties.JPG

Keywords

Corporate Structure, Level properties, Timestamp Error, An error occured.
, KBA , LOD-SF-OBD , Onboarding , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1508