SAP Knowledge Base Article - Public

2248321 - Route Map Display in Job Requistion Page

Symptom

Route Map not displayed correctly while creating Requisitions

Example :- Route Map displaying only one step

                 Route Map missing one or more steps of the approval path

Environment

SuccessFactors BizX  - Recruiting Management(RCM)

Reproducing the Issue

1. Go to Recruiting

2. Try to create a job requisition

3. The Route Map is not displayed

Capture.JPG

 

4. Sometimes it displayes but not all the steps of the route map is displayed.

Cause

The current user does not have User Login Permission.
Follow below the steps to check.

1. Go to Admin Tools -> View User Permission.

2. Search for the problematic user

3. Click on View Permission hyperlink of this user line.

 View permission link.jpg

4.  From the new pop up window, check the "General Use Permission" section, there is no "User Login" permission listed.

Check General User Permission.jpg

Resolution

1. Go to Admin Tools -> Manage Permission Roles

2. Select the corresponding role of the user, this can be viewed from the View Permission pop up window - Column "Permission Role" , see step 4 of Cause section.

3. Under "General User Permission" make sure that "Use Login" is selected"

Capture.JPG

4. The issue will be fixed.

Keywords

Route Map; Job Requisition; user; login , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting 1511 ; SAP SuccessFactors Recruiting 1602 ; SuccessFactors Recruiting 1508