Symptom
This KB article provides information on how to reset a password for Onboarding users.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding 1.0
Resolution
Instruction
- Navigate to SAP SuccessFactors HXM > Onboarding > Security > Users
- Locate the user by clicking 'Search' button
- Click the user's checkbox and a 'Reset Password' button will show in the right corner.
- Click the 'Reset Password' button and a pop-up window will appear
- Enter the new password of the user and click Reset
- Try using the new password
Note:
- Onboarding Password is different to the credentials used when logging in via SAP SuccessFactors HXM
- Onboarding Password is used for hires and candidate who access Onboarding to complete process forms
- Onboarding Password is used by hiring managers and recruiters to sign the forms of the candidate in Onboarding
Keywords
sf, success factors, ONB, OBD, on boarding, Change, Correct, Credentials, Update, Create , KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To
Product
SAP SuccessFactors Onboarding all versions