SAP Knowledge Base Article - Public

2247665 - How To - Reset Onboarding User Password - Onboarding [Security]


This article provides information on how to reset password for Onboarding users.


SAP SuccessFactors Onboarding


  • Lock user account
  • Forgot user password



  1. Navigate to SAP SuccessFactors HCM > Onboarding > Security > Users

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  2. Locate the user by clicking 'Search' button

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  3. Click the user's checkbox and a 'Reset Password' button will show in the righ corner.

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  4. Click the 'Reset Password' button and a pop-up window will appear
  5. Enter the new password of the user and click Reset

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  6. Try using the new password


  • Onboarding Password is different to the crendetials used when logging in via SAP SuccessFactors HCM
  • Onboarding Password is used for hires and candidate who access Onboarding to complete process forms
  • Onboarding Password is used by hiring managers and recruiters to sign the forms of the candidate in Onboarding


  • SAP SuccessFactors
  • Onboarding
  • Reset, Change, Correct
  • Password, Credentials
, KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , How To


SuccessFactors HCM Core 1508