SAP Knowledge Base Article - Public

2247665 - How to Reset User Onboarding Password

Symptom

  • USER locked out
  • Unable to login
  • Reset Password not working

Environment

SAP SuccessFactors ONBOARDING

Cause

If the reset password is not working cause is linked to Attributes

Resolution

  1. Click on SECURITY
  2. USERS
  3. Search for the USER you wish to reset the password for
  4. Select the User
  5. The Reset Password will appear on the right, Click Reset Password
  6. Make the Password change
  7. Click Reset

2015-11-21_Reset Password.png

Reset Password not work.

  • Select User
  • Open Attributes
  • If any attributes other than PreviousLoginDate. Please delete the attributes and the reset password will work

ResetAtrributes.png

Keywords

KBA , LOD-SF-OBD , Onboarding , How To

Product

SuccessFactors HCM Core 1508