SAP Knowledge Base Article - Public

2247030 - Matrix Grid Report: 900-001-06 error

Symptom

When the user clicks to “Generate Report”, a 900-01-06 error appears indicating the following message:

"Your request has not been processed successfully. Please try again.

If the problem persists, please contact client support and provide the event code and the server timestamp below.

900-001-6   Sat Nov 14 19:45:21 EST 2015   Release build b1511.872615 (872615) - 150/dc4salescfapp06Cluster01-405"

01.png

 

Environment

SuccessFactors Matrix Grid Report

Cause

This error is caused by using invalid fields as matrix filters. Usually, if a field is invalid, it will appear in the Filter Options as an edit text box, instead of as a multiple selection box. Observe the filter “Function” in the screenshot below:

02.png

In some cases, the error page does not display and, instead, the report simply retrieves no users. This happens for some unsupported fields such as "username" and "gender". The cause and resolution still apply to this case. 

You can also find a full list with the support matrix filters in KBA 2185801.

 

Resolution

To resolve this issue, the invalid matrix filters should be removed. You can review KBA 2185801 for the full list of supported matrix filters.

If you confirm that you are using an invalid matrix filter and it should be removed, please complete the attached CCOR Form Request and open an incident with SuccessFactors Cloud Product Support, so we can remove this field from the matrix filters.

See Also

2185801 - Matrix Grid - What fields can be used as filters in the Matrix Grid Reports?

Keywords

KBA , LOD-SF-SCM-MXG , Matrix Grid & Reports (9 Box) , LOD-SF-SCM , Succession Management , Problem

Product

SAP SuccessFactors HCM Core all versions

Attachments

CCOR Service Request Form.doc