User has reported not receiving email notifications from SAP Jam. Notification Settings for the specific SAP Jam Groups appear to be correct.
Pre-requisite: You will need to be a Company Admin/SAP Jam Admin to carry out these steps.
Step 1: Log into SAP Jam.
Step 2: Select Admin Settings. This can be done by clicking on the Cog Wheel icon in SAP Jam.
Step 3: Click on the Security tab at the next screen.
Step 4: Ensure the option "Allow Jam to send members content via email" is enabled.
KBA , LOD-SF-JAM , SAP Jam , LOD-JAM , SAP Jam , Problem