2246126 - Candidate-summary-display-options doesn’t show data on the applicants summary page / shows invalid data on the applicants summary page

SAP Knowledge Base Article - Public

2246126 - Candidate-summary-display-options doesn’t show data on the applicants summary page / shows invalid data on the applicants summary page

Symptom

Candidate-summary-display-options doesn’t show data on the applicants summary page / shows invalid data on the applicants summary page

Environment

Recruiting Management

Reproducing the Issue

A field is defined in the Application template to appear in the Applicant sumary page, but the column displays blank values / wrong values

Cause

As one of a very few configuration changes, adding new columns to the candidate-summary-display-options is not a dynamic change (it won’t automatically pull the retrospective data to the columns). The field added to the candidate-summary-display-options has to be additionally made reportable.

Resolution

Please raise an incident with Cloud Product Support, as the fields can be made reportable only from the back-end of the system.

An example:

  • We added following fields to the candidate-summary-display-options:

 1.png

  • Go to Provisioning > Managing Recruiting > Configure Reportable Custom Fields
  • Select correct template and field type and insert the field ids:

2.png

  • Click on “Synchronize Existing Data”:

3.png

  • Synchronize Extended Field Data:

4.png

  • The Data should be populated on the Application Page:

5.png

 

 

Keywords

KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core all versions