SAP Knowledge Base Article - Public

2246126 - Candidate Summary Options Doesn’t Show Data on the Applicants Summary Page or Shows Invalid Data on the Display Options - Recruiting Management


Candidate Summary Display Options doesn’t show any data on the applicants summary page or shows invalid data on the applicants summary page.


SAP SuccessFactors Recruiting Management - All versions.

Reproducing the Issue

A field is defined in the Application template to appear in the Applicant summary page, but the column displays blank values or wrong values.


As one of a very few configuration changes, adding new columns to the candidate-summary-display-options is not a dynamic change (it won’t automatically pull the retrospective data to the columns). The field added to the candidate-summary-display-options must to be additionally made reportable.


Please raise an incident with Cloud Product Support, as the fields can be made reportable only from the back-end of the system.

An example:

  • We added following fields to the candidate-summary-display-options:


  • Go to Provisioning > Managing Recruiting > Configure Reportable Custom Fields
  • Select correct template and field type and insert the field ids:


  • Click on “Synchronize Existing Data”:


  • Synchronize Extended Field Data:


  • The Data should be populated on the Application Page:




See Also

 2644290 - Updating Candidate Summary Display option via Manage Templates Feature - Recruiting Management


Candidate Summary Display Options; Candidate Summary; Display Options; , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors HCM Core all versions