SAP Knowledge Base Article - Public

2245497 - Error: No match found in the External to Internal Candidate Profile conversion job - Recruiting Management

Symptom

The notification for the External to Internal Candidate Profile conversion job indicates "No match found"

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Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors Recruiting Management - All versions

Reproducing the Issue

The quartz job for "External to Internal Candidate Profile Conversion" runs and the recipients specified in the scheduled job receive an e-mail with the job details. Please refer also to the Knowledge Base Article about External to Internal Candidate Profile conversion:  2081617

Cause

Once a Candidate is moved to an application status with the Hireable Option "Hired", the system will mark this candidate as a potential hire and will search for a relevant Employee to start the conversion.

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If no passing Employee is found at the moment of the conversion job, the scheduled job report will show that there was no match found for the candidate indicated as a potential hire.

Resolution

Navigate to Admin Center > Manage Recruiting Settings and verify your settings for "External To Internal Candidate Profile Conversion Settings" and create an Employee Profile meeting the pre-requisites for the Conversion job. The Employee Profile has to be created before the scheduled job runs.

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Please note that the external Candidate Profile will be converted into the Internal Candidate Profile with the next conversion job, if only pre-requisites for the conversion are met (and the "No match found" message will be replaced with a confirmation that the external candidate profile has been successfully converted).

 

 

 

Keywords

External to Internal Candidate Profile Conversion No match found , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions