SAP Knowledge Base Article - Public

2245497 - Error: No match found in the External to Internal Candidate Profile conversion job - Recruiting Management


The notification for the External to Internal Candidate Profile conversion job indicates "No match found"


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SuccessFactors Recruiting Management - All versions

Reproducing the Issue

The quartz job for "External to Internal Candidate Profile Conversion" runs and the recipients specified in the scheduled job receive an e-mail with the job details. Please refer also to the Knowledge Base Article about External to Internal Candidate Profile conversion:  2081617


Once a Candidate is moved to an application status with the Hireable Option "Hired", the system will mark this candidate as a potential hire and will search for a relevant Employee to start the conversion.


If no passing Employee is found at the moment of the conversion job, the scheduled job report will show that there was no match found for the candidate indicated as a potential hire.


Navigate to Admin Center > Manage Recruiting Settings and verify your settings for "External To Internal Candidate Profile Conversion Settings" and create an Employee Profile meeting the pre-requisites for the Conversion job. The Employee Profile has to be created before the scheduled job runs.


Please note that the external Candidate Profile will be converted into the Internal Candidate Profile with the next conversion job, if only pre-requisites for the conversion are met (and the "No match found" message will be replaced with a confirmation that the external candidate profile has been successfully converted).





External to Internal Candidate Profile Conversion No match found , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions