SAP Knowledge Base Article - Public

2244953 - Changing currency in External Request Form

Symptom

-Customer uses External Request Forms for the external training requests made by the users

External Request.PNG
-Customer wants to amend the Form to use it with a currency that is different than Dollar

External Request Configuration.PNG

Environment

Learning Managment System- all versions

Reproducing the Issue

1-the currency symbol label is changed to refelect a currency other than Dollar
2-the External Request Form is not behaving as expected (wrong calculation of amounts, 0 added to the amounts, currency not taken into account in the verification process...)

Cause

The External Request Form was created for Dollar currency only and not other currency, as per Product Management instructions.

Resolution

1- The External request Form should not be amended to be used with currencies other than Dollar
2- Please submit an enhancement request to see this feature amended in order to support other currencies

See Also

KBA 2155240- for Enhancement requests

Keywords

Dollar, Euro, currency, currencies, change, Pound, External, Training, Request, Form , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Product Enhancement

Product

SAP SuccessFactors Learning all versions