SAP Knowledge Base Article - Public

2244386 - Error moving candidate to hired status when number of openings becomes zero

Symptom

Error moving candidate from Offer Made to Ready to Hire status

Environment

SF Recruiting Management

Reproducing the Issue

Steps for replication:

Step 1: Click on the candidate and move the candidate in talent pipeline:

Status pipeline.png

 

Step 2:

When you have the candidate in the “Offer Made” status and you move the candidate to “Ready to Hire” there is comment box as below:

 Comment box.png

Step 3: When you move the candidate, the confirmation box will appear asking that the job will be closed as the number of openings will be 0 now as shown below:

Message for req close.png

Step 4: Once you move the candidate below error appears:

Application error.png

 

Cause

The recruiting settings is configured to close the requisition when the number of openings is less than 1 as shown below:

Configuration for auto close.png

The reason of application error is that the filled status has the value as -1 in picklist as shown below:

Picklist value.png

Resolution

Export the picklist from admin tools->picklists management and export the file. Once the export is done, change the value of filled status from -1 to 99999 and import the picklist to the instance.

 

Keywords

Application error when moving the candidate to hired status, error moving candidate to filled status so that the job is closed as last candidate is hired, error to move candidate causing the requisition to close , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SuccessFactors Recruiting 1508