2243912 - Java error thrown while launching a LMS exam

SAP Knowledge Base Article - Public

2243912 - Java error thrown while launching a LMS exam

Symptom

  • The Java error below happens while launching the Exam.

1.jpg

Environment

  • SuccessFactors Learning Management

Cause

  • There are 2 active variants for the same question within the Exam. Please check below:

2.jpg

Resolution

  • Please follow following steps to correct the issue.
  1. Go to Content > Exam  Search for the Exam object which has the issue. Click on Edit.
  2. Go to Questions tab of the Exam and find out the questions having more than one variants
  3. Go to Content > Questions and search for the questions in the exam having more than 1 variant.
  • Search for that question in Content > Question
  • Observe that there are two variants present for the questions.
  • Select the checkbox of the question and click on select button.

  • Select the active variant, which is not used in the exam.

 3.jpg

  •  Delete this duplicate variant.

Keywords

  • Exam, Java Error, Error - generateExam() failed, error launching exam.
, KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1511 ; SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508