2243897 - Error – 900-001-6 error when clicking on Candidates tab – Recruiting

SAP Knowledge Base Article - Public

2243897 - Error – 900-001-6 error when clicking on Candidates tab – Recruiting

Symptom

Users receive the error 900-001-6 when clicking on Candidates tab on Recruiting.

Environment

SuccessFactors Recruiting Management

Reproducing the Issue

While clicking on the “Candidates” tab under Recruiting, you may receive the 900-001-6 error below:

900-001-6.JPG

 

Cause

Note: This is a general error code and could mean other errors than just the documented below. If you are unable to determine the issue based on the possible cause documented here, please open a case with Cloud Product Support to research further.

 

One of the possible causes for this issue is that when the Candidate Profile template was initially uploaded but the system was not Indexed.

Resolution

This error can be solved by performing an initial index.

 

To request that, please open an incident on the Support Portal requesting for it and one of our engineers will help you with that.

Please provide the Company ID and Data Center for the instance that is returning the error.

Keywords

KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem

Product

SAP SuccessFactors Recruiting all versions