2243192 - Delegate Learning Supervisor page not loading My Employee tab

SAP Knowledge Base Article - Public

2243192 - Delegate Learning Supervisor page not loading My Employee tab

Symptom

When acting as delegate for a supervisor, the User is not able to see the My Employee Tab.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. A Supervisor grants delegate permission for a User to "Act on My Subordinates";
  2. The User access the delegated Supervisor landing page;
  3. There is no "My Employees" tab.

Cause

This is expected behavior for integrated environments.

When the delegate accesses LMS using the native login, they should be able to see the My Employee tab accordingly.

Resolution

This is expected behavior. Users cannot see My Employee menu in integrated mode when in delegate session.

For the User to be able to access the "My Employees" tab, it is necessary to do so via the "My Employees" tile, which will be visible if the two conditions below are present:

  • The User giving delegation permission needs to have the tile in their Landing Page;
  • And the "Employee Workspace & Org. Chart" permission is given when delegating.

Keywords

delegate; My Employee tab; integrated; delegate window; acting on behalf of another user; , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning all versions