SAP Knowledge Base Article - Public

2242091 - How much iContent Storage have we used?

Symptom

You would like to know how much of your iContent storage space you have used.

Environment

SuccessFactors Learning Management System - LMS

Resolution

  • You may use an FTP client that supports recursive directory listing to calculate how much iContent account storage space you are using. Please find below two examples, using Filezilla and using WinSCP.

On Filezilla:

  1. Press ctrl + A on your keyboard to select all folders and files
  2. Right-click on the selection
  3. Click the “Add files to queue” option to scan all folders/subfolders.
  4. The total storage usage would be displayed on the bottom-right corner of the window (ex. "Queue: ")

On WinSCP:

  1. Press ctrl + A on your keyboard to select all folders and files
  2. Press the F9 key on your keyboard
  3. Click the "calculate" button (see screenshot below) to scan all folders/subfolders
  4. The total storage usage would be displayed on the "Size:" section on the same window.
  • Please consult your IT team for assistance with using your FTP client to complete the above task.

 WinSCP.png

Note: This activity needs to be performed by the customers themselves and not through CS.

Keywords

Disk Space, Hard Drive Space, Content Storage, Entitlement Space, SFTP , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-CNT , Content , How To

Product

SAP SuccessFactors Learning all versions

Attachments

CS-WinSCP_CalculateButton.jpg
FTP_Client-SizeUsed.jpg