SAP Knowledge Base Article - Public

2242091 - iContent Storage Space Utilization - LMS

Symptom

  • How to know the iContent storage space availability
  • How to use FTP client to identify storage size
  • How much space is a folder occupying in the SFTP?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning Management System

Resolution

  • Use an FTP client that supports recursive directory listing to calculate how much iContent account storage space is utilized.
  • In these scenarios, FTP used is Filezilla and WinSCP.

In Filezilla:

  1. Press ctrl + A on your keyboard to select all folders and files
  2. Right-click on the selection
  3. Click the “Add files to queue” option to scan all folders/subfolders.
  4. The total storage usage would be displayed on the bottom-right corner of the window (ex. "Queue: ")

In WinSCP:

  1. Press ctrl + A on your keyboard to select all folders and files
  2. Press the F9 key on your keyboard
  3. Click the "calculate" button (see screenshot below) to scan all folders/subfolders
  4. The total storage usage would be displayed on the "Size:" section on the same window.

 WinSCP.png

Notes:

  • Please consult your IT team for assistance with using your FTP client to complete the above task. These activities needs to be performed by customers and not Product Support.
  • FTP clients (e.g. Filezilla & WinSCP) are third-party softwares and are only used as a guide for customers to get to the iContent space. SAP does not provide support for these products.

Keywords

SF, Success Factors, LMS, learning, Disk Space, Hard Drive, Content Storage, Entitlement Space, SFTP, utilization, available, directory size, calculate , KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions

Attachments

CS-WinSCP_CalculateButton.jpg
FTP_Client-SizeUsed.jpg