SAP Knowledge Base Article - Public

2242068 - How to change Company Name after implementation?

Symptom

Is it possible to change the Company Name label without any negative effects?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HCM Suite.

Resolution

It is possible to change the Company Name without any negative effects. This change is done via provisioning, which is a backend tool used by implementation consultants and support. In order to accomplish the change you will need to submit an incident to Cloud Product Support requesting it and providing the following information:

  • Company ID:
  • Datacenter:
  • Old Company Name:
  • New Company Name:

NOTE: the Company Name is not the same as the instance ID (Company ID) which cannot be changed under most circumstances as there may be dependencies with other applications or systems.

FOR IMPLEMENTATION PARTNERS AND SUPPORT

To change the Company Name, please follow the below steps:

  1. Login to Provisioning
  2. Go to Company Settings
  3. Search for Company Name parameter
  4. Change the value
  5. Click on save, inserting the Company ID of the respective instance

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Keywords

SuccessFactors, BizX, Change Company Name, Label, Provisioning, Switch, Relabel , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , How To

Product

SAP SuccessFactors HCM Suite all versions