SAP Knowledge Base Article - Public

2241840 - The Owner Field as a Search Parameter is not Available for the "My Team's Accounts" Query

Symptom

The Owner field as a search parameter is not available for the My Team's Accounts query.

Reproducing the Issue

  1. Go to the Customers work center.
  2. Go to the Accounts facet.
  3. Select All and choose Show Advanced Fileter, the Owner filed is available as a parameter.
  4. Now select My Team's Accounts and choose Show Advanced Fileter, the Owner field is not available as a parameter.

Cause

The Owner search parameter is neither in My Accounts nor in My Team's Accounts as a default set available.
This is because the default set itself already set as restriction to the employee / list of employees.

Resolution

This is the expected behavior of the SAP Cloud for Customer.

Keywords

KBA , AP-SLO , Sales Order Processing , How To

Product

SAP Cloud for Customer 1411 ; SAP Cloud for Customer 1502 ; SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL. PLATFORM 1502 ; SAP LE APPL. PLATFORM 1505 ; SAP LE APPL. PLATFORM 1508 ; SAP LE APPL. PLATFORM 1511 ; SAP LE APPL.PLATFORM 1708