SAP Knowledge Base Article - Preview

2241478 - Error: "The rowset column could not be found." when attempting to refresh or schedule a report off Salesforce.com in SAP BI LaunchPad

Symptom

  • Error: "The rowset column could not be found."
  • Was able to successfully refresh the same report in the past.
  • When refershing a report in SAP BI LaunchPad, that was created in Crystal Reports off Salesforce.com, it fails with the error:
      
      "The viewer could not process an event. 
        Error in file: < File Name>: The rowset column could not be found. [] ---- Error code:0
        [CRWEB00000119]"
           
          
        SForce - BI LaunchPad.png
        
       
  • Note: Images and data in this SAP Knowledge Base Article is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Crystal Reports 2013
  • SAP Crystal Reports 2016
  • SAP Crystal Reports 2020
      
  • SAP BusinessObjects Business Intelligence Platform 4.1
  • SAP BusinessObjects Business Intelligence Platform 4.2
  • SAP BusinessObjects Business Intelligence Platform 4.3
      
  • Salesforce.com

Product

SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020

Keywords

SForce, CR, SProc, StoredProcedure , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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