SAP Knowledge Base Article - Public

2240835 - You are not Able to Add More than 4 Answer options in the Design tab of the Surveys

Symptom

You are not able to add more than 4 answer options in the Design tab of the Surveys.

Reproducing the Issue

  1. Go to the Surveys work center.
  2. Create a new Survey.
  3. Go to the Design tab of the Survey.
  4. Select the Add button.
  5. Select Multiple Choice (select one) for field Type.
  6. Select the Radio Button for the field Show answer as.
  7. Add at least 5 answer options.
  8. Select the Ok button.
  9. Save your changes.
  10. Save rejected with error message: Maximum of 4 answer options can be provided for Radio Button selection.

Cause

The system is designed only for 4 options.

Resolution

This is the expected behavior of the SAP Cloud for Customer.

Keywords

KBA , LOD-CRM , Cloud for Customer , How To

Product

SAP Cloud for Customer 1502 ; SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL. PLATFORM 1411 ; SAP LE APPL. PLATFORM 1502 ; SAP LE APPL. PLATFORM 1505 ; SAP LE APPL. PLATFORM 1508 ; SAP LE APPL. PLATFORM 1511 ; SAP LE APPL.PLATFORM 1708