SAP Knowledge Base Article - Public

2239917 - Duplicated Route Map steps in Performance Management Forms

Symptom

Some users have duplicated steps in the Route Map at the top of their Performance Management Forms.

Environment

Performance Management

Reproducing the Issue

  1. Go to > Performance
  2. Open a Performance Management Form
  3. At the top of the Form, you will notice that a step of the route map is appearing twice

Cause

It may happen if the current step of a Form is of the manager and there is manager change by Employee Import.

It will clone that step and insert one more current manager step if document transfer options "Automatic insertion of new manager as next document recipient if not already" or "Automatic Inbox Document Transfer To New Manager" are selected on Employee import page.

PMT-5786

Resolution

This is an expected system behavior.

Keywords

KBA , LOD-SF-PM-PM , Performance Management , Problem

Product

SAP SuccessFactors HCM Suite 1511 ; SuccessFactors HCM Suite 1502 ; SuccessFactors HCM Suite 1505 ; SuccessFactors HCM Suite 1508