SAP Knowledge Base Article - Public

2239839 - Error: Ask for Feedback email has not been configured. Please contact system administrator.

Symptom

In the Team Overview, under "Ask For Feedback" functionality, you receive the following error message: "Ask for Feedback email has not been configured. Please contact system administrator."

Feedback_KBA.png

 

Environment

Performance Management

Cause

This may be happening because you do not have the "Request Feedback Notification" enabled on your instance.

Request_Feedback_Notification.png

Resolution

In order to enable this email notification, please follow the steps below:

 
1. Go to > Admin Center
2. On Performance Management, open the option ‘E-mail Notification Templates Settings’
3. Search for the option ‘Request Feedback Notification’
4. Select the checkbox next to this option
5. Click ‘Save Notification Settings’

 

Please note that this will apply immediately to all live Forms.

Keywords

KBA , LOD-SF-PM , Performance Management , Problem

Product

SAP SuccessFactors HCM Core all versions