SAP Knowledge Base Article - Public

2238927 - Access Deploy Content To Server Option No Longer Displayed

Symptom

No deployment location or server is available when attempting to import / upload content

Environment

SAP SuccessFactors Learning Management System - LMS

Reproducing the Issue

  1. Logon to LMS Admin
  2. Navigate to Content > Tools > Import Content
  3. Select an Action to add content & click Next
  4. Select a file to Import content to the content server
  5. Note that the option to select a deployment location is not displayed

Cause

  • The admin user does not have the correct permissions to access deploy content to server
  • The deployment location has been de-activated or deleted

Resolution

Ensure Admin User has needed permissions:

  1. Logon to LMS Admin
  2. Navigate to System Admin > Security > Role Management
  3. Search for a Role the Admin belongs to
  4. Navigate to "Workflows" tab on the left
  5. Expand Content and look for the workflow "Access Deploy Content To Server"
  6. If it is not there, add it
  7. If it is there, check the domain restriction - does it allow access to the domain the Deployment Location belongs to?
  8. More information on permissions can be found in our User Assistance Documentation:
    https://help.sap.com/hr_learning 

To add a deployment location:

  1. Logon to LMS Admin
  2. Navigate to Content > Deployment Locations
  3. Click Add New
  4. Enter server information
  5. Save the changes

Keywords

SF SuccessFactors LMS Learning workflow, access, add, view, content server, deployment location, tools, feature, functionality, sftp, kal, kac , KBA , LOD-SF-LMS-CON , Connectors , Problem

Product

SuccessFactors HCM Core 1508