SAP Knowledge Base Article - Public

2238479 - E-Mail job to friend - customizing the e-mail body

Symptom

How to customize the body of the notification sent, when using the "E-Mail Job to Friend" feature on the external career site?

Environment

Bizx- Recruiting Management

Reproducing the Issue

From the external/internal  career site click on E-Mail Job To Friend:

1.jpg

Resolution

The body of the notification sent, when using the "E-Mial Job to Friend" can be customized in Admin Center > Recruiting E-Mail Triggers. Additionally you can select templates for headers and footers. Please pre-define the templates in Admin Center > Manage Recruiting E-Mail Templates.

The set up of the e-mail trigger:

2.jpg

 

If you do not select any template from the above and you keep the "Emial Job to Friend" trigger still enabled, the friend you try to email the job will still be receiving an email but with the below content.

 

 

 

email job to friend.png

 

 

The above highlited points 1 and 2 are a default information and are system generated. There is no area or place in the system which hold this settings. The above shown areas 1 and 2 are not editable and are picked by the system. Point 2 is a url that directls you to the job that has been refered to you by your friend which is also not editable in the system and is system composed and generated. Pont 2 is not a token or any other editible area.

 

Keywords

Email Job to a Friend , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core all versions