2238246 - Employee Picture is not Shown in Employee Facet

SAP Knowledge Base Article - Public

2238246 - Employee Picture is not Shown in Employee Facet

Symptom

Employee picture is not shown on Side Pane.

Reproducing the Issue

  1. Go to the People work center.
  2. Go to Employees facet.
  3. Show All.
  4. Select Employees in Side Pane (extreme Right of screen below Help center).
  5. On the right side list of the employees, employee picture (image) is shown.
  6. However, if you check the Employee list (left side) on OWL, icon is shown instead of employee picture (image).

Cause

In the employee list view (Employees facet of the People work center) we don't show employee pictures (images) at all, the icon you see in front of the name is just an indicator that the object is an employee (employee thing type icon).We don't show images in the list view because of performance reasons (to reduce the loading time).

In the employee tile view and in the employee list side pane we show the employee image if existing, if not we show as a fallback the employee thing type icon.

Resolution

This is the expected behavior of SAP Cloud for Customer.

Keywords

KBA , LOD-LE-MKT , Marketing , How To

Product

SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL. PLATFORM 1508 ; SAP LE APPL. PLATFORM 1511 ; SAP LE APPL.PLATFORM 1708