SAP Knowledge Base Article - Public

2237961 - Bizx Platform - Is it possible to choose which server to connect to when logging into SuccessFactors ?

Symptom

  • I want to connect to a specific server rather than letting the load balancer decide which server to connect to
  • Is it possible to choose which server to connect to when logging into SuccessFactors

Environment

  • Bizx Platform

Resolution

  • There is now way to "force" the selection of a particular application server when connecting to the SuccessFactors application.
    If this capability was provided, it could possibly lead to an overload of a specific server and result in performance issues.
  • Workaround:
    By clearing the cache before opening a new session OR by using incognito mode in a new browser window, you may be able to connect to the server you wanted to but you will need to keep on trying until the load balancer redirects you to the desired one.

Keywords

KBA , LOD-SF-PLT , Foundational Capabilities & Tools , Problem

Product

SuccessFactors HCM Core 1508