2237946 - Error Occurs While Adding Multiple Contacts in the Visit Facet: "Please use not more than 1 party(ies) of role contact"

SAP Knowledge Base Article - Public

2237946 - Error Occurs While Adding Multiple Contacts in the Visit Facet: "Please use not more than 1 party(ies) of role contact"

Symptom

Error occurs while adding multiple contacts in the Visit facet: Please use not more than 1 party(ies) of role contact.

Reproducing the Issue

  1. Go to the Visits work center..
  2. Go to Visits facet.
  3. Select New button to create a visit.
  4. Add mandetory details and choose Save & Open.
  5. Go to the Contacts tab of the Visit and try to add contacts one after the other.
  6. Error occurs: Please use not more than 1 party(ies) of role contact.

Cause

You have selected the Contact of Account as Unique in the Business Configuration activity Maintain Involved Parties for Appointments.

Resolution

  1. Go to the Business Configuration work center.
  2. Go to the Implementation Projects view.
  3. Select the relavant project and choose Open Activity List button.
  4. Search and open Activities.
  5. Open Maintain Involved Parties for Appointments.
  6. In the next screen the find the entry Contact of Account for which you have checked the Unique option.
  7. You need to un-check the Unique option.
  8. To uncheck the Unique option, create a new Business Configuration project, add the Activities in the project, do the required changes and merge the project.

Keywords

KBA , SRD-CC-FED , Feeds , How To

Product

SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer 1602 ; SAP HYBRIS C4C 1705 ; SAP Hybris Cloud for Customer 1605 ; SAP Hybris Cloud for Customer 1608 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711 ; SAP LE APPL. PLATFORM 1505 ; SAP LE APPL. PLATFORM 1508 ; SAP LE APPL. PLATFORM 1511