SAP Knowledge Base Article - Public

2237711 - "Show Me" Video not available on Home Page

Symptom

The "Show Me" Video option is not showing up on Home Page.

Environment

 SAP SuccessFactors Platform BizX

Cause

Opt-in "Enable Media Service Features (Show Me, About Me, My Name)" must be enabled on Provisioning, and feature enabled on Admin Center.

Additionally, permission to the feature must be granted for users.

Resolution

Feature Setting on Admin Center

  1. Navigate to Admin Center > Company System and Logo Settings;
  2. Enable the option "Enable Show Me":

ShowMe.png

  1. Save Company System Setting.

Permission

  1. Go to Admin Center > Manage Permission Roles;
  2. Select the desired role;
  3. Enable the permission "Show Me Author" under the section "Manage System Properties":

ShowMe2.png

  1. Save the changes.


Now, the "Show Me" option will be available on Home Page:

ShowMe3.png

Keywords

Show Me Video, Show Me Author option on Home Page , KBA , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-PLT-HOM , Home Page , Problem

Product

SAP SuccessFactors HCM Core all versions