Navigation from Notification does not open the selected Object/Business Document.
Reproducing the Issue
- Go to the Home work center.
- Go to the Feed view.
- Show All Notifications.
- Open one Notification related to Incidents.
- You cannot navigate directly from notifications to the Incident.
Notification is not designed to link it directly to the related Object/Business Document via hyperlink.
This is the expected behavior of SAP Cloud for Customer.
However, we are checking the possiblity of adding the navigation feature to notifications in one of the future release.
KBA , SRD-CC , Cross Components , How To