SAP Knowledge Base Article - Public

2236151 - Error when Mashups are launched - Payroll is not available for the country of employment. Please check with your Admin.

Symptom

You attempt to check Payroll information of an employee from Successfactors.

The below error occurs - 

mashup error.jpg

 

Environment

Successfactors - SAP

Reproducing the Issue

From Successfactors instance, (For the affected employee)

Navigate to “My employee file" –-> Click on Payroll information. The error appears. 

 

Resolution

From configure object definitions ,For the Object Definition called Payroll System Configuration, We can see that the selected permission category is “SAP System Configuration” 

config.png

The role to which the employee is assigned to, doesn't have access to “View” and “EditPayroll system configuration

role.jpg

Once the checks are enabled, The issue should be resolved.

Keywords

Payroll is not available for the country of employment , Mashup issue , KBA , LOD-SF-INT-PAY , P2P & Cloud Payroll , Problem

Product

SAP SuccessFactors HCM Suite 1705