2234858 - Slowness / Performance issues for OData API / SFAPI in SuccessFactors

You are experiencing performance issues and slowness for OData API / SFAPI calls in SuccessFactors.

OData API / SFAPI is also unstable and API calls may intermittently fail with HTTP 503 Service Temporarily Unavailable

SuccessFactors BizX

You may not use correct endpoint URLs used to call OData API / SFAPI services

Before you create a new incident within the support portal, please make sure that endpoint URLs for OData API / SFAPI services in SuccessFactors BizX are set up correctly in the source system.

The only valid endpoint URLs to be used to call OData API / SFAPI services with regards to data centre where the SucssessFactors instance hosted can be found in the documentation.

Please refer to below links

• SF API Programmer's Guide - Endpoint URLs
• OData API Programmer's Guide - API Endpoint URLs

Important note: Do NOT use login URL for accessing SuccessFactors application with subdomain 'performancemanager*' to call OData API / SFAPI (etc. https://performancemanager.successfactors.eu/ ).

This URL may work for API but causes performance issues. 

API, OData, SFAPI, SF API, performance, slowness, endpoint url, HTTP 503 , KBA , LOD-SF-INT , SF Integrations - EC Payroll, Boomi/ HCI, API , LOD-SF-INT-PAY , P2P & Cloud Payroll , Problem