SAP Knowledge Base Article - Public

2234380 - Error Occurs at the Items tab of the Sales Order: "Jurisdiction code missing in location address of role ship from location"

Symptom

Error occurs at the Items tab of the sales order: Jurisdiction code missing in location address of role ship from location.

Reproducing the Issue

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Search and open sales order XYZ (XYZ represents the ID of the sales order).
  4. Select the View All button.
  5. Go to Items tab.
  6. Error occurs Jurisdiction code missing in location address of role ship from location.

Cause

Jurisdiction Code is not maintained for the Ship-From supplier.

Resolution

  1. Go to the Sales Orders work center.
  2. Go to the Sales Orders view.
  3. Search and open sales order XYZ (XYZ represents the ID of the sales order).
  4. Select the View All button.
  5. Go to Items tab.
  6. Select the line item.
  7. Under Details subtab -> Open Ship-From Supplier ABC (ABC represents the ID of the supplier).
  8. In next screen -> Under Business Partner Roles -> Open the Supplier.
  9. Select the View All button.
  10. Add the Jurisdiction Code in the Address section.
  11. Save your changes.
  12. Now since the sales order line item is already in process, it is not possible to do dummy changes to solve this issue.

To solve the issue in existing sales order document, you need to cancel line items (by setting the Reason for Rejection) and create new line items with same products again. For the future sales order this error will not occur for the supplier ABC.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1802