SAP Knowledge Base Article - Public

2233925 - Scheduled Mass Route did not successfully route all forms with OOTA enabled

Symptom

Scheduled Mass Route did not successfully route all forms with OOTA enabled

Environment

SuccessFactors HCM Suite 1508

Reproducing the Issue

1. Create a route map "E->EM", set E step as "Start of Review", set EM step as "Out of Turn Access".

2. Set due date of E step and enable "Automatic send on due date".

3. Launch a PMU form with this route map.

4. When the form is scheduled to route an email is sent that the form moved however it does not.

Cause

This is a regression issue

Resolution

The fix to resolve this issue will be applied with the b1511 upgrade.

Workaround: disable OOTA in route map, and relaunch the new form.

 

Keywords

Route forms, Route map, OOTA , KBA , LOD-SF-PM-PM , Performance Management , Bug Filed

Product

SuccessFactors HCM Suite 1508